Description based on the Specified Commercial Transactions Act
Distributor
PHIL
representative person
Seitaro Machino
location
Yokoze Heights 1F-A, 3-3-10 Koenji Kita, Suginami-ku, Tokyo
telephone number
090-1704-0894
email address
phil.koenji@gmail.com
URL
https://phil-toystore.com
Permit
Antique dealer license Tokyo Metropolitan Public Safety Commission No. 304412517081
Required fees other than the product price
- postage
- Bank transfer fee (in case of bank transfer)
- Consumption tax (tax included)
Payment Method
Credit card payment, Google Pay, bank transfer
Payment deadline
- Bank transfer: Please make the transfer within 3 days of placing your order.
- If payment is not received within 3 days, the order will be invalid. If you continue to cancel without notice, we may refuse to do business with you in the future.
Delivery time
- Once payment is completed, we will ship within 7 days.
- If the item is out of stock, we will contact you separately.
- Delivery may be delayed due to weather or traffic conditions.
Returns and Exchanges
- We do not accept returns, refunds, or exchanges due to customer convenience. Our store sells many vintage and used items, and some items may have scratches or stains that we have overlooked, or may not be in working order. Since everyone has a different opinion about the condition of an item, please feel free to ask any questions you may have before purchasing.
- If we are able to confirm that the defect is due to our mistake, such as receiving a product that is different from the one you ordered, we will accept returns, refunds, or exchanges. Please contact us by email or other means within 3 days of receiving the product and return it to us.